Learning outcomes
After studying this course, you should be able to:
demonstrate an understanding of competing perspectives on issues of communication, difference and diversity
demonstrate an understanding of the ways in which issues of ethnicity, gender and disability impact on interpersonal communication in care services
apply ideas about communication and difference to everyday interactions in health and social care contexts
analyse the ways in which ideas about difference can both reflect and reproduce inequalities between groups in the context of care services
identify strategies for working with difference and diversity in the context of challenging discrimination in health and social care contexts.
OpenLearn - Diversity and difference in communication
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